Nicks Roast Beef West Chester Pa
Old Original Nicks Roast Beef
($$)
Hours
Open Today:
10:30am-1:00am
Monday10:30am-1:00am
Tuesday10:30am-1:30am
Wednesday10:30am-1:30am
Thursday10:30am-2:00am
Friday10:30am-1:00am
Saturday10:30am-2:00am
SundayClosed
Menu
Additional Dining Info
Delivery
No
Payment
Credit Cards Accepted
Parking
Parking Lot
Good for Kids
Yes
Attire
Casual
Alcohol
Full Bar
Reservations
No
Price Point
$$ $ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)
WiFi
No
Outdoor Seats
No
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Write a Review for Old Original Nicks Roast Beef
Top Reviews of Old Original Nicks Roast Beef
04/10/2022 - MenuPix User
01/05/2022 - MenuPix User
12/13/2021 - MenuPix User
08/22/2021 - MenuPix User
Ordering through DoorDash. Be prepared to WAIT!
I'm a doordasher. This restaurant is notorious for making us wait for customers food. This is a disservice to your customers and very disrespectful of us doordashers time. We don't get paid hourly hlwe get paid per delivery. We also get reviews that we must keep up so we can rank for the next month.
I've been here plenty of time and each time you make us wait way over our original pick up time. Staff needs to call doordash and change their prep time for orders cause this is unacceptable.
We shouldn't be waiting 20 minutes pass the pick up time. I wouldn't be leaving this review if this wasnt such a regular occurrence but it happens way too much.
I ve stop coming here but today decided to give you another chance. I waited 20 minutes total 10 minutes pass my pick up time and left out to my car. Then you guys chased me saying the food is ready. I saw that bag sitting there but ya let me sit there the whole time when I asked 2l3 separate times about my order being ready. Response not yet. But iwlt was sitting there the whole time.
Another incident I came to pick up after you guys had close. I only been assigned the order for 4 minutes. One your staff proceeded to try and scold me for making you guys wait. We don't know how long food been sitting ready to go. All we know is that we get assigned and gotta come pick up. If you guys got food out on time maybe dasher would come pick up instead of avoiding you. Smh
Do better.
*updated in response to owner.
Call doordash for business support and have the prep time fixed. It's an algorithm if we're showing up to fast that means doordash the company and computer does not know how long the food really takes to make. It's you business specifically and one other outback steakhouse that has this problem because we're showing up do to a wrong factor on time in their system. Have the expected pickup time updated!
Responding "yes you will" is so authoritative. I'm not your damn employee and don't act like I am. No I won't just wait each time you guys just feel like wasting our time. Just like I did yesterday. The long wait don't hurt you it hurts our rating when the customer is mad and wondering why their food is taking forever. That out of our control. But it's good to see your ready to exploit us on-demand app delivery drivers and have no disregard for our time because were working too.
01/29/2021 - MenuPix User
06/21/2020 - MenuPix User
06/04/2020 - MenuPix User
4 Reviews
4 reviews with an average rating of 3.5 stars have been consolidated here. Consolidated reviews are included in the calculation of the average rating of 3.5 stars which is based on 11 total reviews.
Source: https://www.menupix.com/pennsylvania/restaurants/250380539/Old-Original-Nicks-Roast-Beef-West-Chester-PA
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