Leadership Is the Art of Disappointing People at a Rate They Can Tolerate

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Leadership on the Line: Staying Alive Through the Dangers of Leading Leadership on the Line: Staying Alive Through the Dangers of Leading past
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"Exercising leadership is an expression of your aliveness... Merely when you cover yourself upward, you take a chance losing something every bit well. In the struggle to salvage yourself, you tin can give up too many of those qualities that are the essence of beingness live, like innocence, marvel, and pity."
Ronald A. Heifetz, Leadership on the Line: Staying Alive Through the Dangers of Leading

"You announced unsafe to people when you lot question their values, beliefs, or habits of a lifetime. Y'all place yourself on the line when you lot tell people what they need to hear rather than what they desire to hear. Although y'all may see with clarity and passion a promising hereafter of progress and gain, people will come across with equal passion the losses you lot are asking them to sustain."
Martin Linsky, Leadership on the Line: Staying Live Through the Dangers of Leading

"People do not resist change, per se. People resist loss. You appear dangerous to people when yous question their values, beliefs, or habits of a lifetime. Y'all place yourself on the line when you tell people what they need to hear rather than what they want to hear. Although yous may see with clarity and passion a promising future of progress and gain, people will see with equal passion the losses you are asking them to sustain."
Martin Linsky, Leadership on the Line: Staying Alive Through the Dangers of Leading

"When you lead people through difficult change, you take them on an emotional roller coaster considering you lot are asking them to relinquish something—a conventionalities, a value, a behavior—that they hold dear. People can stand only so much change at any i fourth dimension."
Ronald A. Heifetz, Leadership on the Line: Staying Live Through the Dangers of Leading

"Mental health professionals have said for a long time that individuals cannot adapt well to too many life changes at one time. If you suffer a loss in the family unit, change jobs, and motility all within a short time, the chances are your ain internal stability may break downward, or show signs of serious strain."
Ronald A. Heifetz, Leadership on the Line: Staying Live Through the Dangers of Leading

"The most hard work of leadership involves learning to experience distress without numbing yourself. The virtue of a sacred center lies in the courage to maintain your innocence and wonder, your doubt and curiosity, and your compassion and love even through your darkest, most difficult moments. Leading with an open heart means y'all could be at your lowest point, abandoned by your people and entirely powerless, yet remain receptive to the full range of human being emotions without going numb, striking back, or engaging in another defense. In one moment you may experience total despair, but in the adjacent, pity and forgiveness. You may even experience such vicissitudes in the same moment and hold those inconsistent feelings in tension with one another. Maybe you take. A sacred middle allows y'all to feel, hear, and diagnose, even in the midst of your mission, so that y'all tin can accurately estimate different situations and reply accordingly. Otherwise, you simply cannot accurately assess the impact of the losses you lot are asking people to sustain, or comprehend the reasons behind their anger. Without keeping your heart open, it becomes difficult, perhaps incommunicable, to fashion the right response and to succeed or come out whole."
Martin Linsky, Leadership on the Line: Staying Alive Through the Dangers of Leading

"Yous have probably been attacked in one form or some other. Possibly you've been criticized for your fashion of communication: too abrasive or besides gentle, too ambitious or too tranquility, too conflictive or likewise conciliatory, too cold or too warm. In whatever example, we doubt that anyone ever criticizes your character or your style when you're giving them skillful news or passing out big checks. For the virtually office, people criticize you when they don't like the message. Only rather than focus on the content of your message, taking issue with its merits, they oft discover information technology more effective to ignominy you lot. Of course, you may be giving them opportunities to exercise so; surely every one of us can continue to ameliorate our style and our cocky-discipline. The point is not that you lot are clean-living, but that the arraign is largely misplaced in social club to depict attention away from the message itself."
Martin Linsky, Leadership on the Line: Staying Alive Through the Dangers of Leading

"We all need affirmation, but accepting accolades in an undisciplined way can pb to grandiosity, an inflated view of yourself and your cause. People may invest you with magic, and you can begin to call up yous accept information technology. The higher the level of distress, the greater are people's hopes and expectations that yous tin provide deliverance. They may put as well much organized religion in you."
Martin Linsky, Leadership on the Line: Staying Live Through the Dangers of Leading

"When exercising leadership, you risk getting marginalized, diverted, attacked, or seduced. Regardless of the form, however, the point is the same. When people resist adaptive piece of work, their goal is to shut down those who exercise leadership in order to preserve what they have."
Martin Linsky, Leadership on the Line: Staying Alive Through the Dangers of Leading

"Having purpose differs from having any particular purpose. You get meaning in life from the purposes that yous bring together. Just after working in a particular discipline, manufacture, or job for 20 or thirty or forty years, you begin to be wedded to that specific purpose, that detail form."
Martin Linsky, Leadership on the Line: Staying Alive Through the Dangers of Leading

"Children take generative ability. They create meaning equally they busily connect with whatever is happening. But grown-ups oftentimes forget that ability. They tend to lose that playful, adventuresome, creative generativity by which they can ask themselves: What's worth doing today?"
Martin Linsky, Leadership on the Line: Staying Alive Through the Dangers of Leading

"Yous stay live in the do of leadership by reducing the extent to which you become the target of people's frustrations. The best way to stay out of range is to think constantly well-nigh giving the work back to the people who need to accept responsibility. Place the piece of work inside and between the factions who are faced with the challenge, and tailor your interventions so they are unambiguous and take a context."
Ronald A. Heifetz, Leadership on the Line: Staying Alive Through the Dangers of Leading


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Source: https://www.goodreads.com/work/quotes/203268-leadership-on-the-line-staying-alive-through-the-dangers-of-leading

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